06-18-2016 15:44
06-18-2016 15:44
I have recently swapped my HR charge for a blaze, It syncs fine with the web site but when I look at my daily average and my lifetime steps they are not updating
Is there a way to fix this
Answered! Go to the Best Answer.
06-19-2016 06:13
06-19-2016 06:13
It's great to see you around @agl. Have you tried making a force sync? If you haven't, I recommend following these steps to make a force sync from your computer:
1. Verify that Fitbit Connect is installed and the wireless sync dongle is plugged into your computer.
2. Click the Fitbit Connect icon located near the data and time on your computer.
3. Click "Sync Now." Fitbit Connect will look for your tracker.
4. Once the sync is complete, click Go to Fitbit.com.
After these steps your information should be updated.
Let me know the outcome.
06-19-2016 06:13
06-19-2016 06:13
It's great to see you around @agl. Have you tried making a force sync? If you haven't, I recommend following these steps to make a force sync from your computer:
1. Verify that Fitbit Connect is installed and the wireless sync dongle is plugged into your computer.
2. Click the Fitbit Connect icon located near the data and time on your computer.
3. Click "Sync Now." Fitbit Connect will look for your tracker.
4. Once the sync is complete, click Go to Fitbit.com.
After these steps your information should be updated.
Let me know the outcome.
06-19-2016 17:49
06-19-2016 17:49
Working fine now thanks
06-20-2016 04:13