help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze app not showing sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-30-2017 06:49

‎06-30-2017 06:49

Upon awaking this morning, my Fitbit Blaze had not recorded my sleep. I rebooted my phone, but still no sleep. I tried to manually enter my sleep time twice, and got an error message both times that this was not allowed. What can be done to correct this problem?

Best Answer
0 Votes
2 REPLIES 2

‎07-03-2017 04:20

‎07-03-2017 04:20

Welcome to the Forums @cewise84 and thanks for troubleshooting this by yourself. I would like to know if you keep having inconveniences with your sleep information? If you do, I recommend logging out and logging back in to your accounts. If after this you still without seeing your data, please provide me with a screenshot.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎07-03-2017 06:45

‎07-03-2017 06:45

My blaze has not logged my sleep since Wednesday 28th June.  Also have rebooted etc and nothing.

Best Answer
0 Votes