06-30-2017 06:49
06-30-2017 06:49
Upon awaking this morning, my Fitbit Blaze had not recorded my sleep. I rebooted my phone, but still no sleep. I tried to manually enter my sleep time twice, and got an error message both times that this was not allowed. What can be done to correct this problem?
Best Answer
07-03-2017
04:20
- last edited on
05-14-2025
08:39
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-03-2017
04:20
- last edited on
05-14-2025
08:39
by
MarreFitbit
Welcome to the Forums @cewise84 and thanks for troubleshooting this by yourself. I would like to know if you keep having inconveniences with your sleep information? If you do, I recommend logging out and logging back in to your accounts. If after this you still without seeing your data, please provide me with a screenshot.
Let me know the outcome. ![]()
Best Answer07-03-2017 06:45
07-03-2017 06:45
My blaze has not logged my sleep since Wednesday 28th June. Also have rebooted etc and nothing.
Best Answer