help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze availability

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-20-2018 16:20 - last edited on ‎07-21-2018 05:58 by Moderator Alum

‎07-20-2018 16:20 - last edited on ‎07-21-2018 05:58 by Moderator Alum

So if the Blaze is now obsolete can you still get accessories or if it stops working can it be fixed or replaced? I have had mine for only 1 year. This is very discouraging

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎07-20-2018 17:09

‎07-20-2018 17:09

Hi. The Blaze never could be fixed. It was replaced if it was deemed defective while under warranty. And if yours is a year old, it's out of warranty unless you bought the extra warranty through fitbit or a retailer. Accessories are harder to find now, although I found replacement straps on Amazon not long ago. Doubt you can still find much at a local retailer for the Blaze. 

Best Answer
0 Votes

‎07-21-2018 06:00

In response to MarkMM

‎07-21-2018 06:00

It's great to see you here @scoobs54_7 and @MarkMM thanks for stopping by.

 

We're always working to streamline our offerings as we introduce new products. Although it has been a very popular product for us, we’ve decided to discontinue selling Blaze on fitbit.com. 

You can learn more about the rest of the Fitbit family of products including our newest product, Fitbit Versa at https://www.fitbit.com/compare. 

Please note that we’ll continue to support Blaze from a software standpoint, along with any questions you might have during your use of the product. We apologize for any inconvenience and hope we can continue to provide you with Fitbit devices you love and help you reach your goals.

 

See you later. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes