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Blaze back button not working

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‎01-10-2017 00:07

‎01-10-2017 00:07

Hi I did the update and the back button has been not working ever since tried all the trouble shooting ideas, n still not workin!. 

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‎01-10-2017 00:14

‎01-10-2017 00:14

Feel free to Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-10-2017 09:08

In response to WendyB

‎01-10-2017 09:08

When contacting the support team as dear @WendyB 's suggested, mention everything you've already tried to speed things up.

 

 

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‎01-11-2017 04:13

‎01-11-2017 04:13

A warm welcome to the Community @Dingabe06, @WendyB and @SunsetRunner thanks for stopping by.

 

If your tracker's button is not working, I recommend removing dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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