Blaze band comes off too easily

[jojo001]

I don't know if others are having this issue. The metal clip on my Fitbit tends to come off at the slightest rub anytime I am working or doing any activities. Twice I have lost it at work, once I replaced it then after losing it yet again, I broke down and purchased an new band. It has already popped of twice. I was able to recover it, bad design. I dunno how others feel, I have already made up my mind. if I lose this one I am just throwing the whole watch in the trash.

Moderator edit: subject for clarity

[AlejandraFitbit]

Hey @jojo001, a warm welcome to the Community.

Are you verifying that the wristband is well placed? I recommend taking a look at the help article How do I change the wristband on my Fitbit device? and follow the instructions provide there.

Let me know the outcome. 

[jojo001]

It is not so much the band . It is te metal clasp that that came off multiple times

Sent from my Verizon, Samsung Galaxy smartphone

[MarkMM]

If I understand correctly, the actual Blaze is falling out of the retainer?

[jojo001]

No the metal clip that holds the band in place comes off. I have lost 2 while working 

Sent from my Verizon, Samsung Galaxy smartphone

[MarkMM]

Thanks for clarifying. That's a new one to me. Never had or seen anyone report that before. Good luck.


Sent on my Boost Mobile Samsung Galaxy S7.

[jojo001]

Thanks I've replaced it twice , then purchased an new band . So far its come off a fee times . I've been luck to have noticed right away And retrieved the clip . At the point once i lose it i will throw the whole fit out 
Sent from my Verizon, Samsung Galaxy smartphone