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Blaze battery and heart rate issues

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‎07-19-2018 15:48 - last edited on ‎07-20-2018 05:10 by Moderator Alum

‎07-19-2018 15:48 - last edited on ‎07-20-2018 05:10 by Moderator Alum

My Fitbit Blaze charging has slowed down increasingly and the heart rate monitor isn’t working, I've tried restarting and shutdown and both haven’t worked, is the anything else I can do?

 

 

Moderator edit: subject for clarity

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‎07-20-2018 05:12 - last edited on ‎10-23-2025 10:01 by Fitbit Moderator

‎07-20-2018 05:12 - last edited on ‎10-23-2025 10:01 by Fitbit Moderator

Welcome to the Community @Phoebe-B.

I am sorry to hear about the issues you are experiencing with your Blaze and will be glad to help you out with them. Please take a look at the following links and follow the instructions provide there:

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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