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Blaze battery and heart rate issues

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‎09-20-2018 20:01 - last edited on ‎09-21-2018 09:16 by Moderator Alum

‎09-20-2018 20:01 - last edited on ‎09-21-2018 09:16 by Moderator Alum

Hello,

 

I wrote on a post at least a couple days ago and never heard anything. My Blaze was losing charge within hours. Now, it has a charge, but the heart rate monitor will not work. It will not track sleep and it will show my active minutes and then take them all away. I've cleaned the charging site. I have done a hard reboot. What's going on? First, the buggy update that messed up my tracking for weeks and now this? Please help!

 

 

Moderator edit: subject for clarity

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‎09-21-2018 09:20 - last edited on ‎05-28-2025 08:28 by Fitbit Moderator

‎09-21-2018 09:20 - last edited on ‎05-28-2025 08:28 by Fitbit Moderator

It's great to see you around @HSMHAS.

I appreciate all the efforts in trying to fix this issue. I recommend taking a look at the following posts and follow the instructions provide there:

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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