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Blaze battery and music control

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‎03-11-2020 00:11

‎03-11-2020 00:11

My Blaze battery is not even lasting me through a single day anymore, i charge it all night and around 19h00 my low battery comes on.  The second problem i have is a haze type ring around 2/3 of the screen edge and it seems to have caused a sensitivity issue because it keeps trying to connect to my music control/notifications without me touching anything.  I have tried restarting it multiple times and now i am just frustrated and think it is now toast, has anyone had a similar issue that knows how to sort out my problems???

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‎03-12-2020 07:16 - last edited on ‎12-13-2024 11:49 by Fitbit Moderator

‎03-12-2020 07:16 - last edited on ‎12-13-2024 11:49 by Fitbit Moderator

Hello @Billabongct, welcome to the Fitbit Community forums. 

Thank you for confirming that you already tried the restart procedure and for the information you've provided regarding the inconvenience you've experienced with the battery draining too fast and the sensitivity of the display. 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Let me know about te outcome. 

Davide | Italian and English Community Moderator, Fitbit


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