08-10-2018
08:14
- last edited on
08-12-2018
04:13
by
AlejandraFitbit
08-10-2018
08:14
- last edited on
08-12-2018
04:13
by
AlejandraFitbit
In the past week or so, my Blaze has stopped receiving notifications from my iPhone 8+. I have tried many things but nothing seems to be fixing the issue. Also, yesterday, my Blaze has stopped holding a charge for longer than about 30 min or so. Is this normal?
Moderator edit: subject for clarity
08-10-2018 10:17
08-10-2018 10:17
I've encountered this as well - twice in fact with the Blaze. I reached out to Fitbit support about the issue the first time and had to practically beg for any kind of replacement. I just reached out to them again, and the best they could do was offer me a discount to purchase another Fitbit product. But why would I want to purchase another Fitbit when I have no confidence that any of its other products would have any better battery performance? I'm seriously looking into other fitness trackers outside of Fitbit.
08-12-2018 04:14
08-12-2018 04:14
A warm welcome to the Forums @henryjnick.
Thanks for troubleshooting this by yourself. If your Blaze isn't holding a charge, I recommend taking a look at this post and follow the instructions provide there. Now about the notifications, follow the steps in the help article My Fitbit device isn't receiving notifications from my phone.
Let me know how it goes.
08-13-2018 08:52
08-13-2018 08:52
Hi! The notifications seem to be fixed but I am at the point where the Blaze only works while plugged in. Once I disconnect it, it dies after a couple of minutes.