Blaze battery dead no email or text

[Paulinski]

I can see the battery is very low if i hold the left button and bottom right. But no text or email was sent. It synced at 2:32 am and went black. Last it said for battery was medium even in the app still medium.

[FerdinandFitbit · Accepted solution]

Hey there @Paulinski. Welcome to the Fitbit Community! 🙂

Whenever it comes to low  battery notifications, it is very important for your tracker to sync constantly during the day to know the battery status and reflect this to your phone and for it to send the notifications to your email. Try to restart your tracker by pressing and holding the left and lower right buttons for 10-15 seconds just to ensure that everything will be set back to normal in the case anything is not working fine and I'm pretty sure this will help.

Let me know if you need more help! 🙂

[Paulinski]

My notifications must have gotten turned off. Battery level is too low to bring Blaze back on. I will charge tonight. My allday sync is set to on. Thats what surprised me.
Thak you for the reply and the help! Quick response!
FerdinandFitbit

[FerdinandFitbit]

Huh, that's very strange @Paulinski. Not a problem at all 🙂 Please let me know how it goes and if you need more help!

[Paulinski]

Battery is now fully charged

[kcourt]

I noticed that my Blaze restarted on its own the other day and when I looked closely saw the red battery icon flashing. I never received a notification of low battery like I have in the past. Not sure what was going on or how much charge was left. Any idea why I didn't get notifications? Or why my Blaze restarted itself? 

[FerdinandFitbit]

Good to see you in the Community Forums @kcourt! 🙂

It's strange that your tracker restarted itself but I would say this would be a one time glitch and most likely will not happen again. I'd say that the low battery and the lack of notification on this was due to the sudden restart but otherwise, it should work properly for the rest of the time. I can recommend restarting your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

Hope this helps and just keep a eye on it for the next few days and let me know if you notice this to happen again.