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Blaze battery died after 11 months

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After going through two FitBit Surges whose batteries failed after a few months, I tried a Blaze (purchased June 26, 2016 from REI).  This device worked very well for me until about 2 months ago.  I was getting 4 to 5 days out of every charge.  The device started requiring more frequent charges, and then last week I noticed that the battery began to be drained after about 4 hours.  I've taken excellent care of my Blaze, keeping it clean, charging from a computer (not a wall charger), etc.  And, I wear it instead of a watch.  Last week I happened to be out of town when the device starting draining in less than 4 hours.  Yesterday, I took the device back to REI; since I had purchased it less than 12 months ago from them, they replaced it immediately, no hassle; no waiting on a replacement to be shipped.  Excellent service from REI.  But, what's the deal with FitBit?  Battery technology today is such that it's unimaginable that one would have to replace a $200 device every year because the battery dies.  If it weren't for the fact that I use the alarms on the FitBit every day, I'd be looking at another vendor.  I'm not sure if REI will be so gracious if this replacement dies in another year.

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It's great to see you around @MelYow, I am glad to hear that you have received a replacement Blaze and that it is working properly. If you haven't paired it, you just need to do the following from your Fitbit app to do it:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your tracker and follow the onscreen instructions to continue.

 

If you experience one more time battery inconveniences, I recommend taking a look at this post.

 

Let me know if you need anything else. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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