Blaze battery died, now displaying Fitbit logo

[HungryBunz]

I've owned my Blaze for a few months now. For the first time since I've owned it, the battery died completely before I could get it to a charger. I put it on the charging cradle this morning and rather than the usual "battery charging" indicator I get, it displayed the Fitbit logo.

It's now been on the charger for 2 hours and is still displaying the logo. I've taken it off and on the charger a few times and the logo never goes away. I have no idea if it's charging or not. Is this normal, or is there a problem?

[F0]

Can you tell how can I replace my tracker because it is warranty

[Rich_Laue]

Look on the bottom of this page, for a link that says "Returns and Warranty ", then go to the top right of this page for the link to contact Fitbit.  They will be more than happy to help you.

http://www.fitbit.com/returns

http://help.fitbit.com/?cu=1

[Djdoc]

I have just purchased a Fitbit blaze for my brother it says it's synced to his phone then won't go off the Fitbit logo saying charge is low, have put it in charger but it just shows the logo then the screen goes black I have tried to reset it and then put it back in the charger but the same thing happens can you help

[F0]

I m also having the same problem..plz any body tell the solution.

Sent from my Superphone

[Djdoc]

Just gone through it look on your device see if there is an update needed that's all that was wrong

Thanks
Ian Hewitt