Blaze battery doesn't last

[Lizkoenig]

I have had my Fitbit blaze for at least a year. My battery does not hold a charge for what is told that it does. What do I do for this ? Will Fitbit replace my blaze or replace and fix my battery?? Please let me know ! 

Thanks ! 

[mjm1951]

I admire you commitment. Thank you for your input. I am sure once this battery goes out I will be going back to a normal Timex watchthat keeps on ticking. I can track my information in another way when that time comes.
Marcia

[Yanto36]

I’m like a dog with a bone and to be honest I don’t even use the blaze but my son purchased it for himself and 1 thing I really hate is a company ripping my kids off he has since bought a Samsung 

and would never in a million years buy another Fitbit if people keep complaining we get something done 

[Yanto36]

The problem in my opinion is it’s not the battery I changed my battery when the blaze would not last more than 2 hours so I ordered a new battery from Germany soldered the new battery in and low and behold did not make any difference at all left it plugged into my laptop all night and with everything switched off and still only lasted 2 hours 

most people have had battery drain after a software update on there blaze 

but all you get from Fitbit is your not charging it correctly 

there new system for charging is 

you need to have the shower running leave the bedroom door half open and the windows must be closed or whatever piece of **ahem** they come up with do they really think people are stupid when you have been charging your device for 2 years with no problem at all but as soon as the warranty runs out and your tracker is knackered all this time your not charging it correctly 

change the record Fitbit and get a set of balls and do something 

[bvashus]

My battery won't hold a charge for long either, especially when I'm active/exercising. 

[MGB2]

They are still keep sending Emails asking for my email address, they don’t appear interested in replacing the Blaze under Warranty MGB2

[DavideFitbit]

Thank you for all your comments @Yanto36, Fitbit is aware of all the comments from users about their experience with Blaze and battery life, thanks again for taking the time to share your thoughts on this. 

Welcome to the Community forums @bvashus, could you please confirm for how many days is your battery lasting? Have you also tried all the suggestions listed in this article? 

Welcome to the forums as well @MGB2, I've been informed that you're already in touch with the Customer Support team, and it seems they've sent you a reply already, could you please confirm? I do recommend you continue with the assistance process until the end. 

I hope this helps. 

[MGB2]

Hi

Battery only lasts Less than 1 hour.
After about 5 emails I have confirmation that a replacement Blaze is being sent to me.

Thanks 🙏

Moderator edit: removed personal information

[JoshKY85]

I’m having same problem as others is there anything we can do? Don’t wanna leave Fitbit without giving all options a try!!!!

[bvashus]

Who did you email?

[JoshKY85]

Talked with Fitbit support and no hopes for me they have me discount but they don’t sell gunmetal blaze anymore

[Niecy17]

The gun metal ones are cool, I bought one for my brother some time back for his birthday. I wonder if that discount is honored at some approved retail vendors /outlets or online stores that are still selling these. Sort of like a coupon. I'd look into that.

Moderator edit: format

[JoshKY85]

Seems to be only good for their website. Unfortunately!!

[MGB2]

Replacement Fitbit received

Sent from my iPhone

[bvashus]

I would be extremely grateful to receive a replacement. 

[Niecy17]

Nice!

Moderator edit: format

[FerdinandFitbit]

Hi there everyone! Great to see you all in the Fitbit Community Forums! 🙂

@MGB2 I'm sorry to hear that you were having problems with the battery on your Fitbit Blaze draining fast. I'm happy to hear that our Support Team was able to help you out with this.

@bvashus I've escalated your case to our Support Team for them to help you out with this. Please, keep an eye on your inbox for more instructions and if you need more help, feel free to let me know!

If any of you needs more help, let me know!

[JoshKY85]

How old was your Fitbit?

[bvashus]

After about a year the battery quit working. 

[JoshKY85]

It’s a terrible Fitbit design to make such expensive watches that aren’t even serviceable, I mean a $10 Walmart watch can have batteries replaced why not my $200 Fitbit??

Maybe a moderator can lead me to more help.

[tracyj16]

I'm having the same issue. My Blaze battery does not last more than 36 hours.  I'll charge it completely then get the low battery warning 36 hours later.  I thought these batteries are supposed to last for up to 4-5 days.