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Blaze battery draining fast since update was downloaded

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‎07-16-2018 01:52 - last edited on ‎07-17-2018 06:14 by Moderator Alum

‎07-16-2018 01:52 - last edited on ‎07-17-2018 06:14 by Moderator Alum

Not a happy camper - since downloading the update on my blaze it now drains completely within 2 hours of charging   

 

before the update it hed a charge for 5 days.

 

Moderator edit: Updated subject for clarity

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‎07-17-2018 06:13

‎07-17-2018 06:13

Hi there @cathyMass. Good to see you in the Community Forums! 🙂

 

I'm sorry to hear that you're having problems with the battery on your Blaze not lasting as it should.

 

I've gone ahead and escalated your case to the Support Team for them to take a deeper look and that way, to get you back on track. If you need more help, feel free to let me know!

Ferdin | Community Moderator, Fitbit

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