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Blaze battery draining fast

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Hi everybody! I don't usually uses blaze while I work. I put it on the table. After about four hours, the blaze turned to 60% batteries from 100%. Any power-down mode can I use in the blaze?

 

Moderator edit: Clarified subject

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905 REPLIES 905

That's a mind blower! A product that is so expensive should last more than a year or even two. 

 

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What sort of advice is that? You've basically said turn youre fitbit blaze off and there won't be a problem!!!

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I have already disabled all of the suggested, however, the battery still won't last 24 hrs. 

Very disappointing as I am unable to use all functionality.  This is my 4th FITBIT since 2010.    Not impressed!

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I’m in the US but my Fitbit blaze did the exact same thing when I updated firmware.

Sincerely,

Moderator edit: personal info removed

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So, if I am reading this correctly, to ensure that my battery lasts almost a full day on a full charge; I’m supposed to turn off a majority of the functions that were the reason for me purchasing the device?

Insanity. 

Is there an actual fix outside of replacing the battery? 

My Fitbit is 7 months old. All of a sudden, it went from a full charge over an evening to zero charge later that same day. This never happened before. 

Judging by the sheer volume of people here having the same issue; is Fitbit looking into this at all outside of disabling the device and reducing it to a function-less piece of plastic/metal on a wrist?

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Hi everyone!

 

Hope you are doing fine. I am sorry to hear about the issues you are experiencing with your trackers holding a charge. If you haven't tried the instructions provided in my previous post, I recommend trying them.

 

Also, I would like to know if you have contacted our support team, have they offer you a solution for this?

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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So 40 or more post complaints but yet you just post the previous information that is not working.  Great job

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Hello, Yes I called and emailed the fitbit help support. They said it was a bad battery and I am past my warranty. I moved on from this.  Thanks

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Hi,

 

Yes, I've implemented all of the suggested.   As mentioned in my post it means I cannot use the  Blaze FITBIT functionality as intended.  Considering it is not a cheap item and I am already on my fourth replacement since acquiring my first FITBIT in 2010, I am far from impressed.  Also out of warranty as many other users.  Considering the BLAZE Fitbit is now discontinued I am truly concerned Blaze users will not get the required support & solution. 

Frances 

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Here’s me keeping you posted:

1.) mine was still under warranty. I got credit. Best Buy didn’t even carry the Blaze because they said no one is carrying it anymore. . 

2.) I decided to remain loyal to the brand because I love the interface and have an established account on Fitbit. 

3.) I paid $60 extra with my warranty credit and got a Versa. I love it 

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Thank you for helping me out. I have ready the post about battery drainage and there is someone else (or two) looking into my issue.

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👍

Sent from my iPhone
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My second and last fitbit   battery lasted only 7 months. I hear fitbit is having issues. I would think poor quality is a big part. 

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That was my last fitbit also. We have purchased a few of them and they don't last long. We moved to Garmin 

I was pissed about my blaze not having a replacement battery. 

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Like so many others my Blaze was working one day and now won't take any charge at all. I know mine is no longer under warranty. So why is upgrading to the Versa a solution? Is there assurance that the battery/charging issues have been resolved? I don't see anything from Fitbit telling us that the battery issue even exists so I'm certainly not spending money to have the same battery issues a year or so from now.

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Hello guys!

 

I know that it can be frustrating to be experiencing a battery issue. It's sad to hear that some of you are gone but  thanks for sharing your experience with us and if there is anything else we can do for you, let us know.

 

For the rest of you, if you have already tried the instructions provide in this post and they didn't work, I recommend contacting directly our support team about this. For a faster response you can contact them via chat and before doing it, check our warranty policy.

 

Keep the stepping up! Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Are you saying, other than disabling most of the features you will not be looking into the issue further? 

 

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Hey @FV5636876, great to see you around.

 

I appreciate your participation in the Community Forums and I am sorry to hear about the battery issue you have been experiencing.

 

If after trying the steps in this post, you keep experiencing with your battery not lasting, feel free to get in touch with our support team. For a faster response you can contact them via chat and before contacting them you can check our warranty policy.

 

Happy stepping! Robot wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I began  researching Blaze problems after mine failed. I was surprised at the number of people who are experiencing the same battery problems I have experienced.   

 

My family has purchased several Fitbit products over the past few years.  We have never had a single Fitbit product to last even 1.5 years.   We have had some fail within a year.  Others  have failed shortly after the year warranty expired. We did not buy these expecting that they would have such a limited lifespan!   I really can't describe how disappointed I am that an American company sells products which do not offer customers the value they deserve for their hard earned dollars. 

 

I bet there are many Fitbit customers who had to give considerable thought about spending hundreds of dollars for a Fitbit,  These people made an investment to product to assist them in maintaining or improving their health.  Like me, they now have to make another investment because they placed their trust in a company that offers products that do not last. 

 

Shame on you Fitbit!   

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Where did you buy your blaze at and how long?

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