Blaze battery draining fast

[Alex_the_blazeu]

Hi everybody! I don't usually uses blaze while I work. I put it on the table. After about four hours, the blaze turned to 60% batteries from 100%. Any power-down mode can I use in the blaze?

Moderator edit: Clarified subject

[Bobbylillo]

It is an ongoing problem that fitbit pretty much refuses to do anything about. I feel sorry for you and others with the same issue and no real support from FitBit.
I have gone away from fitbit and moved on to another product. Good luck, wish I could help more.

Sent from my iPad

[Karenh1313]

Check your warranty.

By the time I got around to contacting fitbit customer service (who were very helpful by the way) I was about 6 weeks past my warranty.

If I had been within warranty then I believe that they would have sent me a replacement.

Contact them AS SOON as you see an issue - if you are following all battery saving guidance.

[Card013]

I will never buy another Fitbit!

Sent from my iPhone

[JonathanVP]

I and many other ex-Fitbit owners have given up. There's no solution and the company will only give customers discounts to less popular models that will eventually have the same problems.

[Bobbylillo]

Sent from Mail for Windows 10
I have decided to move on to another proiduct and thus far I am pleased with my decision. Before doing so I spoke with a number of people who currently have this product and they all raved about it. There was an additional cost but it was not overwhelming and worth the price to get away from a company who in my opinion puts out an inferior product.
Good luck with whatever you decide to do.

[clowden]

@Fitbit- I'm saddened by the support you offer dedicated @Fitbit enthusiasts and early adopters.
I received my first as a birthday present years back, it failed outside the warranty. At the time @Fitbit offered a discount on a replacement pebble (this is the watch part) and I accepted.
Again my Blaze has failed, just 13 months after it was last replaced and the battery is 100% dead/done. I can't charge it anymore, it is overheating and requires disconnecting to cool down. So now I have an expensive bracelet it seems... These devices are really not made for 'active users' who wear them daily and use every function of the watch.

25% off retail isn't good enough if I have to battle to get the reduction and need to replace the watch annually. Disposable devices are not a viable solution to me. I am planning to move away from @Fitbit wearables and select a company that has a stronger support model and one that looks out for their valued customers.

[Ericj9]

AGREED! All the comments to this issue have been from other (some, now
former) customers. Nothing from FitBit except deafening silence. I too am
looking at other products as well since FitBit doesn’t care about repeat
business.
--
Eric Sent from my iPad, the device that thinks its better than you!

[Kingjaymz]

As you have probably heard, FB is in the process of being bought out by
Google. The entire business may change, as a result. It probably needs to.

That may not help those dealing with issues with current generation of
trackers, myself included. (Thankfully, since resetting and changing the
settings on my Blaze, it has been working MUCH better).

James

[Bobbylillo]

I went to the watch made by the fruit company. I have to charge it regularly and it does things differently but others I have spoken to rave about it and say the battery lasts. Cost is slightly more but I am quite happy. Just takes a little time to figure it out.

Sent from my iPad

[Kingjaymz]

My retirement account thanks you. I am probably going to the fruit bit, as
well, when my Blaze dies. It will be a bummer because the Blaze does
everything I need it to and is all I need. But I will adjust.

James

[Bobbylillo]

Best of luck👍

Sent from my iPad

[CarolineLD]

I came onto this thread hoping to find an answer to my Blaze battery life having declined to about 48 hours. Instead, I see complete indifference from FitBit. I loved the device up until now, but will be looking to replace it with something else as I'm not happy to buy a new one every couple of years.

[Kingjaymz]

Caroline~
I am not with FB, but I have had three of them, including my current Blaze.
I discovered that one of the firmware updates had changed me settings. When
I changed the heart monitor function from "on" to "auto," my battery life
went from 1-2 days, back to 4-5. You may want to check to see if that
happened with yours. My Blaze is going on 3 years old.

James

[Ubermister]

So Fitbit replaced mine since it was only 6 months old. We will see how
long this lasts.

[Bobbylillo]

Hopefully longer than the six months you still have on your warranty!

Sent from my iPad

[Bobbylillo]

I did!


Sent from my iPad

[Eddiemc21]

None of the recommendations work for the recharging of this battery, it doesn't even last two hours.

Please provide support and a contact for a resolution.

[Bobbylillo]

Common issue. Fitbit doesn’t seem to take any action for you. I personally have moved on and bit the bullet. I am using a 🍎 watch 3. Moderately priced. Doesn’t do sleep and needs to be charged every other day or at night. Very happy with move. Going to replace wife’s one soon.

Sent from my iPad

[soldermonkey]

When google bought fitbit, things changed.

Before the sale, fitbit did nothing for blaze owners, but they had a robotic customer service person repeatedly spamming this forum with happy/chirpy assurances backed by no action.

Since the sale, the chirpy CS person is gone, support for blaze owners is otherwise unchanged ie nonexistent.

A common opinion is that google bought fitbit only to obtain your daily medical/exercise data, presumably to be provided to other parties you and I never authorized.

For my part, I'll keep changing the battery in my blaze until I get tired of it. But I don't plan to ever spend another penny on fitbit product. I'm hoping something open source appears, capable of the basic functions: keep time and display pulse. Shouldn't be all that long before someone does it.

[Bobbylillo]

CHECK OUT THE FRUITY WATCH 3. YOU WILL CHARGE BATTERY EVERY 2 DAYS BUT BOY IT DOES A LOT OF THINGS AND ON SALE IS COMPARABLY PRICED. I LOVE MINE

Sent from Mail for Windows 10