Blaze battery dying constantly

[littlesally]

My blaze battery suddenly started dying under 12 hrs. by the time i wake up from sleep it is flat. i have to charge 2 - 3 times daily. I got it in October 2016.

[Julia_G]

Hi, @littlesally, if you are sure you are charging it fully and it is dying in less than 12 hours you should probably get in touch with Fitbit Customer Support at contact.fitbit.com.  They can look a little more deeply into this and determine whether your battery has failed prematurely.

[AlejandraFitbit]

It's great to see you around @littlesally and @Julia_G thanks for stopping by.

If your tracker is not holding a charge, I recommend following the steps provided in this post. If these instructions don't work, then feel free to follow our friend's @Julia_G recommendation.

Let me know the outcome. 

[littlesally]

Thank you

Sent from my iPhone

[JohnK82CLT]

Just a suggestion, because I might have inadvertently solved the same problem. My FitBit Blaze started dying within 12 hours over the weekend, so I came here searching for something to do.

I was about to contact customer support when I realized that a week ago, I replaced my iPhone. The FitBit app remained the same (synced over from iCloud, but had never been paired with the Bluetooth. My battery drained as the FitBit was attempting to pair to the new phone, before I'd fixed the settings on the new phone.

Not sure if this helps anyone, but give it a shot!

[Thebestattec]

and i just got an iphone x and i didnt pair it to my x. That when i relized the battery didnt last the whole day i paired it. Now my fitbit blaze last 19 hours at the minimum

[Julia_G]

That's better news, @Thebestattec!

[Westki]

I am SO frustrated w FitBit! In the last ur they have gone from hero to ZERO in customer service. I’ll fast forward to the latest - AND greatest- faux paux of theirs... so even tho ALL their devices die on me. I have had 5 in 3 yrs... the last one died after 17 mos or so so they gave me the usually ‘discount’ on another device... GET THIS- I received TWO separate packages w NO Fitbit. I ordered one- waited seven days- no device in it. Called and got a replacement- which they did FedEx- got it 2 days later- NO Fitbit. They obviously r having QC issues n there Indiana facility. So I called and pitched a fit, thinking they’d do ‘something ‘ extra for my problems- NOTHING!! We’ll be glad to refund ur money- please wait 7-10 for it to come to u!!🤯🤬 needless to say I’m looking at other trackers!!

[Thebestattec]

That sucks i called them to day and they said i was lying about my fitbit
dying so i got mad and i asked if i could speak to their boss. She said no
worries i will send u a new one and of course i had to pay for it this is
the last one i buy i would rather get a apple watch and connects it with my
iphone x