Blaze battery dying constantly

[AmeliaRose]

Have had my Blaze for about 3months and was needing charge roughly every 4/5 days but over the last two weeks it's lasted from 1 to 2 days to the point now it dies after about 10 hours - I haven't changed anything with how I use it so I'm now lost as to what to try as resetting hasn't worked?

[TD4]

I found out last night that if you are not using a UL cord to charge your Fitbit with it is not good for it. Charge it on a cord with the UL tag on it so it will have a lower current for charging. I guess that is what is causing that. Fitbit is who told me this information. Hope this helps.

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[Missi222]

I don't understand. I charge it with what came with it. 😕

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[TD4]

Do you plug it into the wall?

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[Missi222]

A replacement has been sent out. I should have it by Thursday or Friday. Sooo, I guess the lifespan is around 6 months?:-/ I will not be buying another one.

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[TD4]

They told you that is how long a battery will last? Ridiculous!

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[Odyssey13]

Welcome to the forums @Missi222

I've had a Blaze since it first came out, so it seems you may have had a problem. Be sure to set it up as a replacement for your current one, so your history will be retained.

[FerdinandFitbit]

Hi there everyone! Great to see you around 🙂

@TD4 @Missi222,  Fitbit products are expected to work fine for at least a year. In the majority of the cases, trackers last way more than that with good care as @Odyssey13 says.

In the event that something fails on your tracker and it's not user damage, you can feel free to get in touch with us and our Team will verify the options based on your one year warranty.

Any question you may have, let me know. I'll be happy to help!

[Missi222]

Well I guess I was in the minority group then because I took good care of my Fitbit. 🙄

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[Missi222]

Yes. I was told a defect with the battery. Thank u

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[Missi222]

No they didn't tell me that. I was pissed and being a little sarcastic. Lol. They said it's a battery defect and is sending a replacement. I had mine for 6 months so that's why I made that comment.

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[FerdinandFitbit]

Thanks for clarifying that @Missi222 and I'm glad you're getting a replacement for it!

Anything else, we're here to help! 🙂

[TD4]

Same here when I had to replace mine the first one and now I have another one on the way should be here Thursday.

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[FerdinandFitbit]

Thanks for getting back @TD4. I hope  that your replacement works correctly for you. If you need any help, let me know and I'll be happy to assist you! 🙂

[Klp470]

I have had my blaze for over a year by a few months.  Now the battery lasts less than 24 hrs.  I have only used the charger given to me with it it.  Any suggestions.  I am hoping that there is as fix.   Thank you

[Missi222]

Try contacting them. I had mine for 6 months and they replaced the pebble. Since they have many complaints abt battery issues- they may send a replacement pebble. (No band or charger or anything)

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[FerdinandFitbit]

Hi there @Klp470. Good to see you in the Community Forums! 🙂

I'm sorry you're having problems with the battery on your tracker not working as it should 😕

I've  gone ahead and escalated your case to the Support Team for them to help you out with this. Just make sure to keep an eye on your inbox for further instructions and I really hope to see you back on track soon!

Anything else you might need help with, let me know!

[KeepTrack]

My wife's Blaze is also a few months past the 1 year warranty.  It was working great and lasting about 4 - 5 days between charges.  It has all of a sudden dropped to maybe a few hours after a full charge.  She's charged it overnight and it would be dead within a few hours.  We've told my cousin about the Blaze and she bought one too.  My wife had a Flex before her Blaze as did I.  I've gone through two Flexes and am now using a FitBit Alta HR.  At this point, we're looking to get my wife a Garmin or some other tracker as having different FitBit devices fail isn't reassuring.  I'm in the process of completely letting her Blaze drain and will fully charge again.  If it doesn't fix the issue, bye bye FitBit.  My wife syncs with an iPhone.

[Odyssey13]

@KeepTrack  did you try restarting the Blaze at least three times? Often a simple restart helps these devices.

There shouldn't be a need to ever leave the device on the charger unit overnight. My Blaze will go from low to full battery in about two hours.

Could be leaving the battery on the charger all night may have harmed the Blaze. Was it charging via a usb port to the computer or to an electrical outlet?

Let us know.

[BobLaMachine]

Since 7 days, my Blaze purchased 12 month ago drain his battery.  It is something happen on software update or else??  I'm out of the warranty now (it is 12 month ?) and I began to run and my Balze was the key of my success... 😞  

[Odyssey13]

@BobLaMachine  try a restart of your Blaze and see if that helps. Sometimes syncing often and having lots of text or phone notifications add to the battery getting low on power. See if the restart helps.