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Blaze battery empty but app shows full battery

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‎06-23-2019 18:46

‎06-23-2019 18:46

My Blaze usually holds a charge for 3-4 days. Charged it yesterday. Blaze now shows battery almost dead but app on phone shows a full battery. 

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‎06-26-2019 19:06 - edited ‎06-26-2019 19:06

‎06-26-2019 19:06 - edited ‎06-26-2019 19:06

Welcome to the Fitbit Community @VanessaSt. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing your concern regarding your Fitbit Blaze battery. If your app is showing a different battery level than your tracker, I recommend syncing your tracker in order to see the latest and updated information on the app. If you experience any difficulties with syncing, please check this help article: Why won't my Fitbit device sync? 

 

Battery use is affected by various factors and settings and I recommend checking the tips to prevent battery drain here.

 

I'll be around if you need further help!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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