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Blaze battery leak (Solved)

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‎06-30-2017 13:12

‎06-30-2017 13:12

A week after I had bought my Fitbit blaze, I noticed that everytime I charged it there was this fluid/substance that was being left behind. It was not sweat or water, the product was always taken care of. So as anyone who has a problem with their watch I get back to fitbit support. They provided me a shipping label to ship my watch back to them. Once they received my watch, an order was placed for what I sent in, which was the watch and the charger. Fitbit support put my order in expedited and it now arrives in 2 days. All thanks to their great customer service. Lesson for everyone, if you have a problem with your watch, contact Fitbit. Their customer support is amazing.

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‎06-30-2017 20:55

‎06-30-2017 20:55

Yep they are! Hope to see you around the forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎07-02-2017 04:17

‎07-02-2017 04:17

Hey there @Magistax, great to see you here and @WendyB thanks for stopping by.

 

I am glad to hear that you are satisfied with the service you received from our support team and also to hear that you received a new Blaze that is working properly. If you need anything else, do not hesitate in posting it.

 

Happy stepping! Woman Very Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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