Blaze battery life gone from 5 days to just 1 day

[List]

Probably an old situation but can someone please point me in the right direction on this matter as my searches thus far seems To keep sending me round in circles.

About a week ago my blaze battery life started only just lasting 24hrs. I have not made any changes to any settings on the blaze and prior to this I was getting a good 4-5 days before needing to recharge it.

The only thing I have changed is that I've upgraded my phone that I sync to from an iPhone 5 to an iPhone 7 plus.

Cheers in advance 

[REL21]

I had the same issue over the past week. Just chatted with Support, they were able to see my Blaze had been draining very quickly (I assume from the synch history) and offered a replacement. I bought it in March so its still under the warranty. They said it is 'very rare'.... sounds like we are the lucky ones to get defective batteries. Hope yours is still under warranty!

[AlejandraFitbit]

A warm welcome to the Community @List and @REL21 thanks for stopping by.

I would like to know if you followed our friend's recommendation and get in touch with our support team? Have you received a solution for this inconvenience?

Hope to hear from you soon. 

[Kate1977]

I brought my blaze last week and it only stays charged for 8 hours at a time. The battery icon on the fitbit says empty yet the app on my phone says full.

have tried contacting support but have not got through yet. I am not a happy bunny 😢

[Daniel_Wescombe]

In response to @Kate1977 - This issue means your device must have a defected battery. Luckily your Fitbit blaze is still under warranty so I can't see any problem as to why you won't get a replacement Blaze. I can definetly understand your frustration but as Fitbit support said, this issue is VERY RARE so you can still rely on Fitbit to provide you with high quality products. You probably just got the unlucky one.

[AlejandraFitbit]

Welcome to the Community @Kate1977 and @Daniel_Wescombe thanks for stopping by.

If you haven't tried any troubleshoot so far, I recommend taking a look at this post and follow the instructions provided there. Also, please keep an eye on your inbox for further assistance.

See you around.