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Blaze battery life issue

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‎01-06-2017 14:42

‎01-06-2017 14:42

Battery shows fully charged in app, and it should be because I just charged it yesterday. But after fixing a sync issue, the device's battery now says that it is critically low while the app still says it's fully charged.

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‎01-06-2017 14:53

‎01-06-2017 14:53

The app tells you whatever the Fitbit server tells it to. The server should update on every sync but there's a bit of lag sometimes. Always believe the device itself over the app o the website.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎01-06-2017 14:55

In response to MikeF

‎01-06-2017 14:55

Thank you.  I've never had itdue before in med than 24 hours what could be the problem?

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