06-02-2017 19:08
06-02-2017 19:08
I'm using blaze since June 2016. Extacly 1 year now, battery is started giving trouble to me. Fully charged blaze is last only for 5 to 6 hours. I use Bluetooth only for sync and normally it will last for 5 to 6 days before but now it is not working. Please let me know what I can do now.
06-02-2017 20:46
06-02-2017 20:46
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If it doesn't help Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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