Blaze battery life

[Klrodgers]

Just wondering, I have had my Blaze for around 3 years, it will not hold a charge for more than a day anymore. I charge it every night and by 8 it’s dead. Is this normal? Does this mean I need a new one? 

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hey @Klrodgers welcome to our Community! Let me assist you with your charging concern.

Our Fitbit Blaze was designed to last 5 days, but the battery life also depends on how frequently you use it’s features. I’ll recommend charging your device with a USB port from a computer or a UL-certified outlet into the wall, then turn OFF all the features that you don’t use and check this help article for more tips and recommendations.

Also, I recommend you to try restarting your device to refresh it’s performance.

Keep me posted, I’ll be right here if you need anything else.

[Klrodgers]

Did everything you said an now it only lasts eleven hours. Nothing in my
use has changed. Supper frustrating.

Kendra

[Blevso425]

My Blaze is only 18 months old, and just recently went from several days of battery, to barely 1 day now. I've restarted it, reduced all features, no email notification, etc....and by mid-afternoon, a low-battery notification. Is there a fix/remedy for this?

[RicardoFitbit]

Hello again! I'm here to continue providing assistance. Welcome aboard @Blevso425 and thanks for your reply @Klrodgers let move forward.

@Klrodgers Thanks for troubleshooting this with me. I'd like to let you know that I've notified our Support team on your behalf to receive further assistance directly with them. Therefore, please keep an eye to your email inbox for their contact, they'll be reaching you very soon. Same for you @Blevso425, constantly check your email for their contact since you already tried the steps previously mentioned prior posting.

In the meantime, let me know if you have any additional questions.  

[Lainie20]

I also am having trouble with my blaze keeping the charge.  I have to charge it every day, and today it was starting to fade out. Is there anyway to change the battery on the blaze?  Please help!!!! Lainie20

[WendyB]

@Lainie20  There is no way to change the battery. Please contact support use the help link at the top of the forum

[lyndawithay]

Hi RicardoFitbit,

I too am having the same issues as discussed on this board.  My fitbit was working well for about a year and now wont hold a charge.  I tried all the troubleshooting as described over the last couple weeks to no avail.  Please help!

[Ajays001]

I have same issue after 20 months of usage, any help will be deeply appreciated i

[Plowboy8]

Mine is under a year old after being replaced after having first one for 4 months now only last 4 hours between charges and it's to new for this.  

[Lainie20]

I cannot see the face on my Fitbit. Yet I can see all my steps on my phone.  I think that they are faulty, and something should be done. They might have to be recalled. Not everyone has this problem. From 4 days of charging, now to everyday, then to losing the brightness, now I cannot see anything. Please help!!!! 

Lainie20

[RicardoFitbit]

Hey guys! I'm here to help, my apologies for the delayed reply. Welcome to our Community Forums @lyndawithay @Ajays001 and @Plowboy8. I'm happy to see you again participating in our forums @Lainie20, welcome back. Thanks for your reply and for participating @WendyB.

@Lainie20 Can you please let me know if you already tried the steps from my previous post? I was able to resolve this situation for some of our users with such information. Please let me know how it goes. Same for you @Ajays001 and @Plowboy8, I'll be looking forward to your replies. 

@lyndawithay Thanks for troubleshooting this matter prior posting, your patience is appreciated. I'd like to let you know that our Support team was contacted on your behalf to receive further assistance directly with them. I recommend you to constantly check your email for any update from them. In the meantime, let me know if I can do anything else for you.

@WendyB Your willingness to help is always appreciated, thanks for your suggestions 

I'll be here guys.

[Ermina]

Me too all of above!!!!

[Ajays001]

Dear Ricardo

Yes, tried all of those, I do need the heart rate monitoring, but everything else has been turned off. It's now down to 8 hrs of battery and appears that I may not be able use it at all if not resolved 

[dogxtc]

Hi

I emailed support and tried all the ideas suggested and for one charge it held for about 3 days but now it is back to draining after a day of use... It refuses to sync so no tracking information showed for several days. 

This is my watch, not just a tracker and it is useless if it keeps needing a charge every 24 hours.. Mi can't read replies to other posts to find a solution as it won't show replies either. This is turning into a costly piece of junk and I am really unhappy with it

[Plowboy8]

I have tried everything that has been suggested, and now only having a charge for about and hour, what is next?

[RicardoFitbit]

Hello again! Welcome aboard @Ermina. It's nice to see you again participating in our forums @dogxtc and thanks for your replies @Ajays001 @Plowboy8.  

@Ermina @Ajays001 @Plowboy8 Thanks for taking in consideration the steps that were previously mentioned. Let me share with you that I've notified our Support team to receive further assistance directly with them. I recommend to periodically check your email for any update from them, they'll be in touch soon. In the meantime, let me know if I can do anything else for you guys.

@dogxtc I'm sorry to see that you feel in such way with your Blaze, thanks for troubleshooting this prior posting. If you're already in touch with our Customer Support team, I recommend you to contact them back regarding your battery behavior to receive further assistance with them. I'm sure that they'll be more than glad to continue assisting you with this matter. I contacted them on your behalf too for an update.

I'll be here if you need anything else.

[RBesnu]

Hi. I’ve also been having issues of recent, with my blaze not holding charge. It was holding charge for 4-5 days when I first got it in 2016, then over the last few month, it’s only been holding charge for 2 days, now one. I put it on charge last night, put it on my wrist at about 5:30 am, and by 11:30, was flashing at me to charge it again... I’ve tried all sorts to try & fix it... cleaning the blaze, cleaning the cradle, turning it off & on again... at my wits end... it’s not just a fitness tracker for me, it’s my watch too... I’m am on my feet all day & the other day, it lost charge before I even got to work...

[MallorySanger]

I am having the same exact issue!! I have always loved my blaze, it is about a year old and I have always bragged about its battery life.  Although,out of the blue it wont stay charged for more than about five-eight hours. And when I place it on the charger after it dies it says it has full battery after about ten minutes. I have tried all the above steps, what else can I try?!

[MallorySanger]

correction, it is two years old!