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Blaze battery not holding a charge

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‎11-13-2020 02:52 - last edited on ‎11-19-2020 16:25 by

‎11-13-2020 02:52 - last edited on ‎11-19-2020 16:25 by

My blaze battery not holding a charge any help ?? 

 

 

Moderator edit: subject for clarity 

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‎11-14-2020 07:29

‎11-14-2020 07:29

Blaze is pretty old and it could be on its last legs

 

Please clean the contacts


Then Do a Restart

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

If this doesn't help contact support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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2 REPLIES 2

‎11-14-2020 07:29

‎11-14-2020 07:29

Blaze is pretty old and it could be on its last legs

 

Please clean the contacts


Then Do a Restart

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

If this doesn't help contact support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎04-22-2022 09:08

In response to WendyB

‎04-22-2022 09:08

I tried cleaning the charging ports and restarting the device to no avail. I hate to let this little thing go as I've grown attached to it. This is my second device as the first one, a gift, died on me. It wouldn't charge or turn on. This unit is less than 3 years old. I've tried turning off the notifications (texts, calls, emails, etc) and it still will not hold a charge longer than 3 hours. 

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