03-05-2018 09:22
03-05-2018 09:22
My FitBit Blaze battery is only lasting about 2-3 hours after being fully charged. I have fully charged it multiple times over the last few days and it dies within a few hours each time. I have tried shutting it off and on. Is there any way of fixing this or replacing the battery??
03-05-2018 13:02
03-05-2018 13:02
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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03-10-2018 16:35
03-10-2018 16:35
I've literally just started having the same problem as of yesterday. It was lasting for 4-5 days until suddenly it died and now won't hold more than a few hours charge. If your device was purchased in the UK you should have a 2 year warranty and so I'd recommend contacting them to arrange a repair or replacement...
Hope this helps!
03-10-2018 20:04
03-10-2018 20:04
Same battery issue as everyone, tried all the suggestions nothing worked. Contacted the support team was offered the 25% discount. Honestly this is my second Blaze, first one the screen cracked within a week of owning it. Fitbit did replace it under warranty now this. I told the guy on the support team that I don’t want a new Fitbit I want them to fix the problem they made. I also said that it seems funny wherever Fitbit comes out with a new product the support for the previous product dies. Sad this is what Fitbit has come to