Blaze battery problem

[SunsetRunner]

Since last month can't use it as previously.
When plug it to the charger, says it has 100% and after unglug it only works for 1 minute.
Blaze is flashing red for battery about 1min max after a full charge.
It seems to be full but battery only works for 1 minute.
I have tryed to clean the pins and everything else, but nothing works.
How can deal with?

[hiteshgaba]

I am also facing similar issue, the battery shows full when I put it on charge and the moment I take it out from charge the screen just blacks out. I tried restarting the device multiple times but the issue still remains. 

[SeptuagenarianV]

I have the same problem and the device is only just over one year old. Contacted Fitbit support and they suggested pressing bottom right and left buttons for up to 10 sects restart the watch but all I get is the battery symbol with thin red bar. They then suggest disabling the device features to see battery condition, but cannot do this with only a black screen. They then suggest fully charging the device but I have already explained it will not charge, I only get the battery symbol with a pulsing red bar, no indication it is charging despite leaving for several hours. Is the battery totally goosed?

[Side17]

Just in the past week or so mine has gone from working perfectly fine to lasting only a few hours max. This is even after a shutdown, reset, full overnight charge, cleaned connectors and making sure everything is updated. Mine is older, but it’s suspect that this is happening across different blazes of various age. There was also no issues up until this for me. 

[JessieJess]

Has anyone tried looking into replacing the battery? Mine is lasting about half the day.

[SeptuagenarianV]

My device will not charge at all despite left on charger overnight. Fitbit support came back to me suggested restart, clean terminals, and charge on different USB, all of which I had done, and  had advised them of, before I contacted them. They also suggested swiping screen to get to screen to shutdown device, which cannot be done as the device is dead due to battery discharged. Also suggested drying device which is not relevant as it has not been exposed to water. Still waiting on a further response from them.

[Steve-The-Sheep]

Hi Panos,

I've experienced exactly the same problem.

Pebble.... just over two years old , "dies" after a couple of hours....

Went through all Fitbit's suggestions, to no avail.

After much correspondence , I got offered a discount on a replacement.

That was a waste of time.... a replacement after the discount was still more expensive than buying  through Amazon !

Correspondence from Customer Services was atrocious....just standard, template replies, which were an insult to anyone's intelligence !

So....I've just taken delivery of a Lintelex H19 fitness tracker ( approx £35) and it seems to be the doggy's dooh-dahs !

Not only does it monitor Heart Rate but Blood Pressure too !

Shame....I really did like my Blaze.

Good luck trying to get anywhere with Fit Bit !

Steve L

[SeptuagenarianV]

I have received same response as Steve L i.e. 25% discount on new Fitbit product bought from Fitbit. As these products are selling at more than 25% off normal list price on Amazon UK this is no incentive to stick with Fitbit. Apple Watch is covered by 6 year guarantee in England, 5 in Scotland, contrast with Fitbit who do not want to know after 2 years and both watches I had from them did not last more than 18 months or so. I will not buy another Fitbit due to the poor reliability.