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Blaze battery short life

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‎04-22-2018 22:04 - last edited on ‎04-23-2018 12:29 by Moderator Alum

‎04-22-2018 22:04 - last edited on ‎04-23-2018 12:29 by Moderator Alum

I have a blaze but problem is charging and battrey life so plz any solution provide me

 

Moderator edit: Clarified subject

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3 REPLIES 3

‎04-23-2018 08:43

‎04-23-2018 08:43

Check this out

 

copied and pasted it from @WendyB and the link is https://community.fitbit.com/t5/Blaze/Blaze-Fitbit-not-holding-a-charge/m-p/2667951#M97448

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?cu=1

Best Answer

‎04-23-2018 12:28

In response to Steveap

‎04-23-2018 12:28

Hi there @ankur3540, Good to see you in the Fitbit Community Forums! 🙂

 

I'm sorry to hear that you're having problems getting your tracker to work as it should. A full charge on the Blaze should last for at least 5 days with a regular usage and also depending on the age of the tracker.

 

Also thanks @Steveap for providing some help here, it's highly valued!

 

In this situation, I've gone ahead and escalated your case to the Support Team who will be happy to take a deeper look to get you back on track. Please keep an eye on your inbox for further instructions and if you need any help, let me know!

 

Hope to see you back on track soon!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎10-09-2018 17:12

In response to FerdinandFitbit

‎10-09-2018 17:12

I gave my boyfriend a blaze for Christmas last year. He tried to wear it but complained about having to charge it every two days so he stopped wearing it. I had a Charge 2 for two years and loved it. It recently drowned so my now husband offered me his blaze. I've been wearing it for about 10 days now and have to charge it every 1 1/2 to 2 days. I've read the posts about restarting it three times and it didn't help. Any other ideas?

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