Blaze battery wont last 6 hours after fully charge

[Nabilah]

After fully charge, blaze will only last maximum 6 hours of low activity ( no music, notification, exercising, dim brightness, no heart rate, no alarm- serve as watch only). Its really frustrating and I try to search for a solution from the fitbit community but none of its works. After fully charging, I'm try to reset blaze by press and hold the left and right bottom buttons for about 10 seconds, until you Fitbit logo appear. The result is my battery is decreasing significantly after reset it which originally fully charge. Another problem is blaze usually shut down after hours of  red warning is alert alarming low battery but mine it last about weeks to month. Is this is common?

[JuanJoFitbit]

@Nabilah It's great to see you in our Fitbit Community! I'm sorry to hear that your Blaze's battery is not lasting as long as it should. Thank you by the way, for trying all the recommended troubleshooting steps before contacting our forums.

Since the issue persists, I'll send your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

Let me know if you have any doubts! 

[Nabilah]

I’m glad that my report is taken seriously by fitbit team. Its my pleasure it this problem solve as soon as possible. Hope that support team able to solve this.
Thank you.

Sent from Mail for Windows 10

---

Moderator edit: content

[JuanJoFitbit]

@Nabilah I'm sorry for the late response. I was able to get in touch with our Support team and was told that they contacted you via email. Please reply to their email so your case can be handled accordingly.

Don't hesitate to let me know if more questions arise!