03-04-2018
11:22
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03-05-2018
05:50
by
AlejandraFitbit
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03-04-2018
11:22
- last edited on
03-05-2018
05:50
by
AlejandraFitbit
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My Fitbit Blaze has a blank display and does not charge when connected to the power.
Moderator edit: subject for clarity

03-04-2018 14:35
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03-04-2018 14:35
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Please Contact Support.
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum

03-05-2018 05:52 - edited 03-05-2018 06:04
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03-05-2018 05:52 - edited 03-05-2018 06:04
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Hey @Youngie57, great to see you around and @WendyB thanks for stopping by.
Before contacting support, I would like to know if you have tried to restart your Blaze? If you haven't, I recommend restarting it by doing the following:
- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
- Let go of the buttons.
About the battery, take a look at this post and follow the instructions provided there.
Let me know the outcome.

