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Blaze blank screen

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‎07-01-2019 04:26 - last edited on ‎07-02-2019 14:35 by Fitbit Moderator

‎07-01-2019 04:26 - last edited on ‎07-02-2019 14:35 by Fitbit Moderator

Hi - I love my blaze but after a little over a year it has stopped working. I’ve tried restarting it (pressing left and lower right buttons) after fully charging and it is just not responding. Help!

 

Moderator edit: updated subject for clarity

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‎07-02-2019 14:28 - edited ‎07-02-2019 14:30

‎07-02-2019 14:28 - edited ‎07-02-2019 14:30

Hi @Joshjani, welcome on board. It's nice to see a new member around.

 

Thanks for letting me know about your Blaze, as well for the love towards your device. You did an amazing job with the restart! I've gone ahead and contacted our Support Team so they can create a case on your behalf. You'll receive more details via email, make sure to check your inbox.

 

See you around.

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