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Blaze charging cradle won't stay shut

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‎03-13-2018 05:28 - last edited on ‎03-13-2018 07:40 by Moderator Alum

‎03-13-2018 05:28 - last edited on ‎03-13-2018 07:40 by Moderator Alum

I received a Blaze for Christmas. My Blaze works fine, however, the charger wont stay shut. The clasp on my original charger stopped staying shut while charging so I bought another one. It has the same problem. This is very frustrating. Anyone else have issues such as this? 

 

Moderator edit: Clarified subject

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‎03-13-2018 07:40

‎03-13-2018 07:40

Welcome to the Fitbit Community Forums @GW52! 🙂

 

I'm sorry you're having problems with your charging cradle not staying secured to charge your Fitbit Blaze.

 

I've gone ahead and escalated your case to the Support Team for them to take a deeper look and help you out with this. Please keep an eye on your inbox for further instructions and if you need anything else, I'll be glad to help!

Ferdin | Community Moderator, Fitbit

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‎08-20-2019 14:28

‎08-20-2019 14:28

Also have this problem!! Nightmare 

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