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Blaze constantly flashing Fitbit icon

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‎08-20-2018 12:28 - last edited on ‎08-22-2018 04:30 by Moderator Alum

‎08-20-2018 12:28 - last edited on ‎08-22-2018 04:30 by Moderator Alum

Only had my blaze two weeks and the screen is flashing with the icon, won’t restart or respond looking at the forum this is a common problem, how can these be sold when they knowingly have a fault? As it won’t restart what do I do now? Not happy at getting a replacement after reading all of the issues, pretty amazed that these are still being sold with all these issues, please advise.

 

 

Moderator edit: subject for clarity

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‎08-22-2018 04:32

‎08-22-2018 04:32

Welcome to the Forums @Dinglesboy.

 

Thanks for troubleshooting this by yourself. If your Blaze is constantly displaying the Fitbit logo, I recommend setting up your tracker as a new device by doing the following from your Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Before this procedure, sync your tracker so you won't lose your information.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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