07-03-2019 11:13 - last edited on 07-17-2019 09:22 by DavideFitbit
07-03-2019 11:13 - last edited on 07-17-2019 09:22 by DavideFitbit
2nd (and LAST) fitbit product. Spend a bit more on something that lasts. Blaze no longer holds a charge and when you get someone on the phone, they try to sell you something else. Don't waste your money.
Moderator edit: subject updated for clarity
07-17-2019 09:31
07-17-2019 09:31
Hello @Parker1, thank you for sharing all this information about the Blaze that is not holding a charge. I noticed that I've replied in this other thread of the Community and that you already got in touch with the Customer Support team about this.
I'm sorry to see you experienced this difficulty with the battery, the Support team is always eager to help and find a prompt resolution, but they do need to adhere to official warranty policy.
Thank you also for taking the time to share your feedback and experience with this: comments from users are always useful to continue to improving the quality of products and services.
Let me know if you have further questions.
07-17-2019 09:44
07-17-2019 09:44
07-20-2019 20:40