Blaze didn't register my exercise

[TrixieD]

My Fitbit Blaze did not track my exercise today. I turned off Bluetooth and turned it back on. I shut down my phone and restarted it. I updated my Fitbit app. I connected to a computer. Nothing has worked. I only have this Blaze for two weeks. What can be wrong?

Moderator edit: subject for clarity

[AlejandraFitbit]

Welcome to the Community @TrixieD.

Thanks for troubleshooting this by yourself. To avoid this to happen again, I recommend restarting your Blaze by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

Also, can you please tell me which phone you have? In the meantime, keep in mind that you can manually log your activity by doing the following:

1. On the Fitbit app dashboard tap the Exercise tile to open your exercise history. This is the tile that says "Track exercise" or shows how many days you've worked out this week.
2. Tap the stopwatch icon in the top right corner.
3. Tap Log.
4. Tap a recent activity or search for an exercise type.
5. Adjust the activity details and tap Add.

Hope to hear from you soon.