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Blaze didn't reset at midnight

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‎12-12-2017 00:45 - last edited on ‎12-13-2017 05:37 by Moderator Alum

‎12-12-2017 00:45 - last edited on ‎12-13-2017 05:37 by Moderator Alum

Good morning,

 

My Blaze didn't reset at midnight. It is still showing yesterday's data and adding to it. I have done the turn off/on but no change. Anyone else having this issue? How can I fix it?

 

Thank you.

 

 

Moderator edit: Subject for clarity

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‎12-13-2017 05:40

‎12-13-2017 05:40

A warm welcome to the Community @Charlotte_D, thanks for troubleshooting this by yourself.

 

Are you turning off the tracker at the moment of going to bed? If you are doing this, I recommend not turning off your Blaze at night to avoid this.

 

Also, have you tried to restart your tracker? If you haven't, restart it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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