Blaze dies daily.

[-Tobit]

My blaze is charged full, and dies before the day ends.  I have shutdown my blaze many times and still does the same. Notification keeps buzzing and showing up even tho I had it off. No alarms, no notification still dies. Help!!!! I only had this for a few months. 😡 The last time I had 2 alta and it just stops working and now this!!!!

[DavideFitbit]

Hello @-Tobit, it's good to see you around the Community forums. 

Thank you for the information provided regarding the Blaze that is not holding a charge for more than one day. If this is related to the battery, please make sure that you've followed the steps provided in this article. 

In addition, please make sure that you've also completed the restart procedure described here. 

Please keep me posted on the outcome. 

[-Tobit]

I have tried it all and none of them works. 

Moderator edit: format

[BusheyTrader]

Is it still under warranty?  If so you are entitling to a replacement item.  Fitbit will try to sell you another at a 25% discount ut it's your right if it's still under warranty

[J-flex]

The Blaze has been discontinued so not sure if Fitbit has any available. Amazon has them.

[-Tobit]

Thanks for all the reply. I got more answers here than I did on my previous fitbit. 

I enjoyed the challenged with group of friends on a weekly basis. This is my 4th fitbit, the other 2 still was still under warranty, but they waited a few months to help me fix it until it was out of warranty. Not even sure if the one I have now is still a warranty. I will not go through the same hassle. It’s time to say GOODBYE, FITBIT!!! 

[BusheyTrader]

Yes, I'm on my 3rd Fitbit after having 2 x Surges that failed within the original 24 month U.K. warranty period

The first Surge literally fell apart. The second Surge's battery failed inside a year and this Blaze became erratic just after a year, then would only hold about 7 hours of charge a few months later.

Google have got their work cut out rebuilding the brand because the product and customer service has killed it for existing customers.

[MazUK]

How long is these watches suppose to last ?

I have had my Blaze since Jan 2017 and now constantly does not last the day now ?

Not sure I sure buy another one when I have had normal watches for so long that still work perfectly.

Can ou please help ?

[BusheyTrader]

Fitbits have a 2 year warranty as standard in the U.K.  

You are are entitled to a free of charge replacement.  They will try to sell you another at a discount of 25% though.  They tried that with me even though mine was still within warranty.

 The duff model was no longer available in my size or colour but that didn't stop them trying to replace it in bright orange in a size that was too small😮  I eventually got a free of charge replacent which failed within a year.  The current replacement's battery is currently having the same problems as yours after just 15 months.

[DavideFitbit]

Hello, sorry for the late response. 

@-Tobit, thank you for your reply and confirming that you already tried all the suggested steps.  

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Thank you for sharing all this information @BusheyTrader and @J-flex.

Welcome to the Community forums @MazUK, could you please confirm if you already tried all the steps listed here previously? 

Let me know about te outcome.