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Blaze disconnects when I use bluetooth hearing aids

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I just got my Halo 2 hearing aids yesterday. I also have a fitbit blaze. As soon as I paired the hearing aids, my fitbit was kicked off the bluetooth connection on my iPhone 6. If I turn off the hearing aids, the fitbit blaze reconnects. But as long as the hearing aids are connected, my fitbit vibrates every 20 seconds and the battery runs down. I turned off "all day sync" on the fitbit but I still have the same issue. Any advice would be appreciated.

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Welcome to the Community @wbkendall. I would like to know if you keep having problems connecting 2 devices to your bluetooth? Since I was having problems syncing my Blaze and I noticed that when I disconnect my headsets of my bluetooth my tracker starts syncing again. I recommend having just the Blaze connected to your phone.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I have Halo 2s and a Fitbit Flex.  My Fitbit works fine but my Halos do not.  I had the original Halos with the same iPhone and Fitbit and had no poblems, but now I can noi use the features of the Halo2s for more than 20 minutes and then everything shutsdown.  Even the connection to the native iPhone hearing aid app.

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Hello,

 

I just received my new fitbit Blaze a few days ago; I also have hearing aids but they are Resound; what I found with my Android is that I have to connect my Blaze first then connect my hearing aids and then allow notifications through the fitbit app for both and that hasn't caused me a problem yet. They seem to work well together. I know you said you have the IPhone; there might be an authorization that is lacking on the access of permissions, you might want to check to make sure you allow the fitbit notification after you have your hearing aids connected.

 

I hope the issue resolves for you; it is nice to have hearing aids that work both with your mobile device as well as with your blaze.

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