Blaze display black with vertical line on outer left side - green & orange

[maredixon]

I am writing this post on behalf of my father. We both have the Blaze. I love mine and haven't had any problems with it, I've almost had it for a year now. My father, on the other hand, seems to keep having problems with his.  This time I can't seem to figure out what is wrong with it. The display is black and on the left side of the display there is a vertical line which is orange/red at top and green on bottome. I've tried re-setting, recharging but nothing works.

[Rich_Laue]

Do the normal screens show? If so go to settings and do a shutdown. 

[maredixon]

Thanks! I can't get it to any other screen to do anything. I tried to restart and I also recharged but can't move past this ugly screen 😞 to get to any other screens

[Rich_Laue]

Charging would be the last thing to do.

Your options, would be to let the battery die and the tracker turns off.

Contact.fitbit.com

[racer1309]

Maredixon, did you ever get this resolved? I am starting to have this issue with my Blaze as well but mine keeps restarting it looks like. Thank you!

[maredixon]

They replaced this! There was no way of fixing. Fitbit cust service the
best!

[Court-L]

Same problem for me every fit but I've ever bought always goes to h*** in a handbasket I'm done with it throwing it in the garbage never buying a fit bit again!