help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze display frozen

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-27-2018 06:08 - last edited on ‎09-28-2018 04:47 by Moderator Alum

‎09-27-2018 06:08 - last edited on ‎09-28-2018 04:47 by Moderator Alum

My Fitbit screen is frozen. I have drained the battery and tried the reboot fix but it is still frozen... is there another trick out there that I can try?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-28-2018 04:53

‎09-28-2018 04:53

A warm welcome to the Community @Duvalcva.

 

I appreciate all the efforts in trying to fix this. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎09-28-2018 04:53

‎09-28-2018 04:53

A warm welcome to the Community @Duvalcva.

 

I appreciate all the efforts in trying to fix this. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes