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Blaze display is black

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‎07-05-2018 19:48 - last edited on ‎07-06-2018 05:59 by Moderator Alum

‎07-05-2018 19:48 - last edited on ‎07-06-2018 05:59 by Moderator Alum

My Blaze kept going to the exercise running with the stopwatch all day yesterday. Then it just went black, I charged it overnight. Still black. I tried to reset nothing. It is about 1 1/2 year's old.

 

 

Moderator edit: subject for clarity

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‎07-06-2018 06:00

‎07-06-2018 06:00

Hey @Mrscardew, a warm welcome to the Community.

 

Thanks for troubleshooting this by yourself. Please confirm these are the steps you followed in order to restart your Blaze:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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