Blaze display is corrupted

[Mandy1234]

Just wondering if someone can help me. My Blaze froze last night and now I'm getting the white fuzzy screen.

Moderator edit: subject for clarity

[AlejandraFitbit]

Hey @Mandy1234, great to have you on board!

I would like to know if you keep having issues with your Blaze? Have you tried to restart it? If you haven't, I recommend restarting it by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

Let me know how it goes. 

[Alavayan]

I'm also facing the same issue. display is corrupted and unable to sync.
Left + Right bottom key doesn't serve the purpose 😞 

[Toftda]

I am having the same issue.  Tried your suggestion but the same display came back.  Just blurry pixels.  I also notice the green lights behind the face are no longer flashing.  

[dshoe]

I'm having a similar problem,  Mine doesn't have a button on the "bottom", just one on the left and two on the right.  I don't get a fitbit logo no matter which combination of them I try.  

[AlejandraFitbit]

Great to have you on board @dshoe, @Toftda and @Alavayan, welcome!

I appreciate the efforts in trying to fix this issue. Since the troubleshoot provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Let me know the outcome. 

[mkjoshi]

@AlejandraFitbit i am having the same issue today. Can you please suggest what can be done ?

[LZeeW]

Hello @mkjoshi and welcome to the Community.  If you restart your Blaze 2-3 times and the screen isn't fixed, then I suspect your Blaze is at its end of life.