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Blaze display is fuzzy

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‎08-04-2017 01:28 - last edited on ‎08-04-2017 10:48 by Fitbit Moderator

‎08-04-2017 01:28 - last edited on ‎08-04-2017 10:48 by Fitbit Moderator

Hi, just received my new blaze and immediately saw that the screen was fuzzy, can anyone tell me if this is terminal and i will need a replacement or does someone know how to fix it?

 

Moderator edit: Updated subject for clarity 

 

 

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‎08-04-2017 10:47

‎08-04-2017 10:47

Welcome to the Community @Herbert74! I would like you to restart your Blaze and double check if your screen is showing properly. Also, can you provide me with a screenshot of what you're seeing in your display? 

 

Additionally, I would like to ask if your tracker has been set up to your account. If it hasn't you can follow this set up procedure for computer or apps. 

 

Keep me posted! 

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