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Blaze display is unresponsive and battery not lasting

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‎10-15-2018 04:47 - last edited on ‎10-16-2018 13:07 by Moderator Alum

‎10-15-2018 04:47 - last edited on ‎10-16-2018 13:07 by Moderator Alum

My Blaze is less than one year old and over the last week the battery life has diminished to about 4 hours. I charged it up again yesterday but it will not start up or reset. The only sign of life is the two green lights at the back are permanently on, not flashing.

 

Chris.

 

Moderator edit: Updated title for clarity

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‎10-16-2018 13:05

‎10-16-2018 13:05

Hi there @SkiSun. Welcome to the Fitbit Community Forums! 🙂

 

I'm very sorry to hear you're having problems with your Blaze display and with the battery not lasting as it should. Thanks a lot for taking the time to get this resolved. I'd like to help you out!

 

I've gone ahead and escalated your case to the Support Team for them to help you out. Please, keep an eye on yout inbox for more instructions and if you need anything else, I'm here to help!

 

Ferdin | Community Moderator, Fitbit

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