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Blaze display not working

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‎09-03-2017 21:55 - last edited on ‎09-04-2017 04:27 by Moderator Alum

‎09-03-2017 21:55 - last edited on ‎09-04-2017 04:27 by Moderator Alum

My Blaze was working fine until I put it in the charger to charge. When I went to take it out of the cradle, the screen very slowly switches and blinks back and forth from a grey screen to a black screen. I tried resetting it by pressing the left and lower right buttons but got no response. I have tried this several times. No luck. I am out of warranty. Please help. I love my Blaze.

 

Moderator edit: subject for clarity

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‎09-04-2017 04:29

‎09-04-2017 04:29

A warm welcome to the Community @cynthiaccstudio, thanks for troubleshooting this by yourself.

 

Please confirm you followed these steps to restart your Blaze:

 

  1. Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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