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Blaze display remains black

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‎10-28-2018 07:26 - last edited on ‎10-29-2018 05:22 by Moderator Alum

‎10-28-2018 07:26 - last edited on ‎10-29-2018 05:22 by Moderator Alum

The green lights on the back of my blaze are still working but the display remains black. This Blaze is only a few months old because I replaced my old one because the battery only last 2 days. This is the second big disappointment in Fitbit. What can I do?

 

 

Moderator edit: subject for clarity

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‎10-29-2018 05:23

‎10-29-2018 05:23

It's great to see you here @MaximeSchaek.

 

Have you tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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