help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze distance information inaccurate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-18-2018 06:47 - last edited on ‎09-19-2018 06:00 by Moderator Alum

‎09-18-2018 06:47 - last edited on ‎09-19-2018 06:00 by Moderator Alum

I’ve tried all the related posts and yes there are times where it does not connect to GPS when starting my walk but my old Fitbit Surge use to start my exercise and connect automatically once available. Does Blaze not do that? Also can I use exercise without GPS on phone when walking. I’ve been doing 3-4 miles in 48mins to an hour 16-17 min miles and last week or so has me at like 2-2.3 miles and 20 Plus min miles.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎09-19-2018 06:02

‎09-19-2018 06:02

It's great to welcome you @jammerpd.

 

Regarding your inquiry, no, you need to have your phone with you at the moment of exercising since the Blaze doesn't have built in GPS like the Surge. For more information about this, take a look at the help article Does my Fitbit device have GPS?.

 

Now if you are having issues with the GPS connected feature, follow the steps in the help article Why isn't GPS working on my Fitbit device?. I also suggest checking this post to make your tracker more accurate.

 

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer