Blaze does not receive calls/texts

[parrotthead24]

My Blaze used to show incoming texts and phone calls, then it was only calls, now it's neither! Are these devices only made to last 6 months??

[SunsetRunner]

Did it somehow get disabled in the app? Is it paired with your phone in the BT settings? Have you tried uninstalling and reinstalling the app? Without more info I have no idea what the cause is.

[AlejandraFitbit]

Welcome to the Community @parrotthead24 and @SunsetRunner thanks for stopping by.

I would like to know if you still having problems receiving notifications? If you do, please tell me which phone you have so I can provide the correct troubleshoot.

Hope to hear from you soon. 

[goldprospector]

I am using Windows Phone with Win10 OS

[SunsetRunner]

Windows phones do not support notifications.

Windows: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Windows.pdf

[Run-MFC]

Did you find a solution for this? My Fitbit is also acting up. It only recieves half of my text messages and phone calls, despite me being within range of my phone and not touching my phone at all. Additionally, its been consitently off time for a while. Unfortunately this isn't related to a software update, instead it seems as if it is slowly dying. Any ideas?

[goldprospector]

That is really sad....is that a Fitbit issue with the app or is it Windows....??

[goldprospector]

I noticed that the only OS Fitbit ssupports is Win 8.1 wow come on Fitbit....get with the program...WIN 10 is a much better platform and your App needs to work with it.

[Run-MFC]

I have no idea. I'm using an iphone with 10.2.1

[MikeF]

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@goldprospector wrote:

I noticed that the only OS Fitbit ssupports is Win 8.1 wow come on Fitbit....get with the program...WIN 10 is a much better platform and your App needs to work with it.

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The Fitbit app for Win 10 has been out for ages. I believe it's a new app, not an update for the old Windows Phone 8.1 app.

http://help.fitbit.com/articles/en_US/Help_article/1790/?l=en_US&c=Topics%3AWindows_10&fs=Search&pn=...

[Rich_Laue]

Like @MikeF says, the Windows app is optimized for Win10.I don't know how the Windows store works but the Charge2 and Blaze are made to work with Win10 and most find that they do not work at all with Win 8.1.

Currently notification, what this thread is about, only works with iOS and Android. 

[Tracybell]

My phone is samsung 8. Used to receive messages n calls on my LG and when i transferred tp a new phone its not working. I even uninstalled and reinstalled. 

[5arahr]

I know some of us are experiencing syncing issue.... I was receiving notification up until last week, when the syncing issues started.