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Blaze does not respond to sweeping or pressing of buttons

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‎04-24-2017 03:50 - last edited on ‎09-06-2019 13:00 by Moderator Alum

‎04-24-2017 03:50 - last edited on ‎09-06-2019 13:00 by Moderator Alum

Fitbit logo appear on and off the screen every 1 minute. Does not respond to sweeping. No response also by pressing the bottons. Cannot sync. No indication if charged or not..

 

 

Moderator edit: subject updated for clarity

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3 REPLIES 3

‎04-26-2017 05:21

‎04-26-2017 05:21

Welcome to the Forums @Ricas619. Have you tried the restart process? If you haven't, I recommend restarting your tracker. Also, can you please tell me if you are seeing another error besides from the Fitbit logo? 

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-26-2017 11:06

In response to AlejandraFitbit

‎04-26-2017 11:06

I'm having pretty much the same issue.  Restarting did not help.  

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‎04-27-2017 04:44

In response to cgturlik

‎04-27-2017 04:44

Great to see you here @cgturlik, could you please be more specific? Is your tracker displaying the battery icon at the moment of putting it to charge? Are you also seeing the Fitbit logo on it?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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