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Blaze doesn't keep its charge

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‎07-25-2018 12:08 - last edited on ‎07-26-2018 04:16 by Moderator Alum

‎07-25-2018 12:08 - last edited on ‎07-26-2018 04:16 by Moderator Alum

I've had my Fitbit Blaze since December 2016, never had any problem with it until the past week! After charging it fully the charge lasts about 15 hours it says it full on the battery icon and then all off a sudden it flashes red and lasts another 20 minutes, I use it daily to track my steps and calories in and out! 

 

Just not what I need right now can't be charging it twice a day and its still in warranty, so what options do I have?

 

 

Moderator edit: subject

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‎07-26-2018 04:17

‎07-26-2018 04:17

Welcome to the Community @SunsetRunner.

 

I am sorry to hear that your Blaze isn't holding a charge. I recommend taking a look at this post and follow the instructions provide there. After those steps, test your unit.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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